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Mugs Free Delivery - Delivery Included in Price

Delivery, Packaging & Payment

Delivery Cost & The Couriers

Our main courier company was DHL who we found very reliable with minimal damage in transit.  BUT they have suffered a take over by Evri, who have a terrible reputation. 
 
So we no longer use DHL - and have engaged with FedEx as our main contractor.
 
We will continue to use Royal Mail Collected Postal for some deliveries of single packages including for our basic deliveries of one box of mugs where speed is not essential.  While FedEx offer a 24 hour service, Royal Mail still has a reputation for "snail mail" and can take between 3 and 7 days to deliver. But there is about a 50% saving in cost which we will pass on to our customers. Delivery is not, and never has been, a profit centre for us so we will continue to obtain the best price to be passed on to our customers. 
 
For now we will work on a job by job basis seeking the most relevant and economic method for delivery.
 
We also will sometimes use our own transport to deliver larger quantities directly when local to our base in the Herefordshire and Worcestershire area.
 
 
BrisDoc
We often provide promotional mugs for business's
 

see previous section

With our mugs we mainly re-use the packaging that the mugs arrive in.  They are specially made boxes of 36 packed tightly so that the mugs don't rattle around and get broken.  The mugs have travelled half way around the world in these boxes and breakages are rare.

 

In addition we have six-box and four-box "small" packages in which we can make up either small orders or multiples in addition to the 36/72/108 etc. 

                               

 

 

 

 

We also will often send a half box of 18 and also deliver a smaller box of 24.  

We ask our customers for prompt payment of our invoices where we agree payment by invoice after delivery – though normally with first time customers we will send a Pro-forma invoice by email when the design is agreed and the order is confirmed. We won't hold up an order before payment arrives but we do like to know it's on it's way or paid through internet banking, BACS or Faster-Payment.

We are typical of many small businesses where cashflow is important. So please respect the service we try to offer and where appropriate, ensure that the accounts department respect our terms. 

 

Just to brighten up the page - a picture of our Milton Keynes Money Mugs. But we'd rather you paid with Sterling.

Delivery outside the U.K. 

FedEx are an international concern (in fact an American Company) so we can offer international delivery and will quote on a job by job basis.  

Get a quote